Gorgias Suite

# Gorgias
> Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries.  
Built for Shopify and ecommerce brands to unify customer support, automate with AI, and turn service into revenue.

## Core platform
- [Helpdesk](https://gorgias.com/products/helpdesk): AI-powered helpdesk unifying all channels—email, chat, voice, SMS, and social—for faster, more personalized ecommerce support.
- [AI Agent](https://gorgias.com/ai-agent): Automate over 60% of support inquiries, convert shoppers, and drive revenue with on-brand AI conversations at scale.
- [AI Shopping Assistant](https://gorgias.com/ai-agent/shopping-assistant): Real-time product guidance and instant answers to help shoppers buy faster.
- [AI Support Skills](https://gorgias.com/ai-agent/support-skills): Scale support that sells—automate tickets, upsells, and personal care for high-growth ecommerce brands.
- [Voice](https://gorgias.com/products/voice): High-quality, integrated phone support to build trust and retain customers without high overhead.
- [SMS](https://gorgias.com/product/sms): Conversational text message support for seamless customer communication on the go.
- [Shopify Integration](https://gorgias.com/ecommerce/shopify): The first helpdesk built for Shopify stores—respond faster, boost CSAT, and increase sales.
- [App Store](https://gorgias.com/apps): Connect 100+ ecommerce tools and platforms to enhance support automation.

## Resources
- [Customer Stories](https://gorgias.com/customers): Learn how Shopify and Magento merchants transformed support into a profit center with Gorgias.
- [Blog](https://gorgias.com/blog): Ecommerce insights and strategies to grow customer experience programs.
- [Ebooks](https://gorgias.com/ebooks): Expert strategies, benchmarks, and data for improving ecommerce CX.
- [Playbooks](https://gorgias.com/playbooks): Free, ungated playbooks for scaling support and CX automation.
- [BFCM Hub](https://gorgias.com/bfcm-hub): Resources and tools to help ecommerce brands win Black Friday & Cyber Monday.
- [Gorgias Academy](https://gorgias.com/customer-resources/academy): Learn Gorgias with certifications, AI-powered training, and microlearning paths.
- [Events](https://gorgias.com/events): Upcoming events, webinars, and workshops with CX experts.
- [People & Culture](https://gorgias.com/blog-category/gorgias-culture): Explore stories from the Gorgias team and company culture.

## Company
- [Pricing](https://gorgias.com/pricing): Compare plans for ecommerce brands and scale support automation with AI.
- [About](https://gorgias.com/about-us): Gorgias is built to unify multichannel customer service and automate common requests.
- [Careers](https://gorgias.com/careers): Join Gorgias and help shape the future of ecommerce customer experience.
- [Sustainability](https://gorgias.com/sustainability): Gorgias is reducing its footprint and driving sustainable growth since 2015.

## Industries
- [B2B](https://gorgias.com/indust…