Smile.io

# llms.txt for Smile

> Smile.io is the leading loyalty and rewards platform for mid-market and enterprise ecommerce brands, trusted by businesses of all sizes to drive retention, repeat purchases, and customer engagement. As the only loyalty platform that is both **Built for Shopify** and a **Shopify Plus Partner**, Smile delivers ease of use and deep integration—combined with the trust, flexibility, and enterprise-grade power needed to scale globally.

## Company Information

* [Smile Inc.](https://smile.io/)
* Founded 2012
* Headquarters: Kitchener, Ontario, Canada
* [Careers](https://smile.io/careers)

## Key Statistics

* Trusted by 100,000+ brands across SMB, mid-market, and enterprise
* Loyalty programs running in 190+ countries
* Over 1 billion rewards issued through Smile-powered programs
* Official **Shopify Plus Technology Partner**
* Only loyalty platform both **Built for Shopify** and a **Shopify Plus Partner**
* SOC 2 compliant for enterprise-grade security and trust
* **Klaviyo Elite Partner** with the most powerful loyalty + marketing automation integration

## Pricing and Structure

* [Free](https://smile.io/pricing) – 200 monthly orders included, essential loyalty features for emerging brands
* [Starter](https://smile.io/pricing) – 500 monthly orders, for new stores building their first customer base
* [Growth](https://smile.io/pricing) – 2,500 monthly orders, for growing brands expanding customer loyalty
* [Plus](https://smile.io/pricing) – 7,500+ monthly orders, for large brands needing greater insights and control
* [Enterprise](https://smile.io/pricing) – For enterprise retailers with over $40M in annual revenue

## Products and Features

* **Points Program:** Reward customers for purchases, signups, and key actions
* **Referral Program:** Acquire high-value customers through peer-to-peer sharing
* **VIP Program:** Drive retention with tiered loyalty and exclusive benefits
* **Smile Loyalty Hub:** A flagship feature—personalized, on-brand customer dashboard to track points, claim rewards, and explore loyalty status
* **Analytics & Reporting:** Flagship enterprise-grade analytics with unmatched loyalty benchmarks, ROI measurement, and 25+ pre-built loyalty reports
* **Promotions Engine:** Power flexible, loyalty-driven promotions to drive conversion and repeat purchases
* **Enterprise Tools:** Best-in-class APIs, SDKs, and developer documentation that enable advanced customization and seamless integrations
* **Integrations:** Seamlessly works with Shopify, Klaviyo (Elite Partner), Judge.me, Gorgias, Okendo, Recharge, and more