Monday Sales CRM

# monday.com


> monday.com is a customizable AI work platform with dedicated products for work management, CRM, dev, service, and campaigns. All products share a unified AI layer, including monday sidekick (AI assistant), monday agents (AI agents that act at scale), AI workflows (autonomous orchestration), and monday vibe (vibe coding tool). The platform supports 200+ integrations and a GraphQL API. Data is organized as Workspaces, Folders, Boards, Groups, Items, and Subitems with 30+ column types and 15+ board views for teams across marketing, sales, operations, IT, HR, R&D, and finance.


> Key terms: Board, Item, Column, Group, Subitem, Workspace, Dashboard, Automation, Integration, Widget, Docs, View


## Operate on monday.com


- [Agent skill file](https://monday.com/static/agents/skill.md): Technical reference for AI agents that need to operate on monday.com. Covers connection methods, API operations and data formats, and agent behavior standards.
- [Agent signup](https://monday.com/agents-signup): Signup page for AI agents that need their own monday.com account and API access to operate on the platform.


## Products


- [monday work management](https://monday.com/w/work-management): Project, portfolio, and workflow management platform for planning, executing, and delivering work across teams at scale.
- [monday CRM](https://monday.com/crm): AI-first CRM for revenue teams covering the full customer lifecycle. Manage pipelines, track deals, automate outreach, generate quotes and invoices, and run email campaigns with built-in AI sales agents and forecasting.
- [monday dev](https://monday.com/w/dev): AI-powered product development platform connecting product, engineering, and business teams from roadmap to release. Plan roadmaps, run sprints, track bugs, manage releases, and integrate with GitHub, GitLab, and the rest of the development tech stack.
- [monday service](https://monday.com/w/service): AI-powered service management platform for IT and business teams that centralizes incoming requests and uses AI agents to categorize, route, and resolve them. Includes request and incident management, SLA tracking, and a self-service portal.
- [monday campaigns](https://monday.com/w/crm/campaigns): AI-driven email campaign platform built into monday CRM with dedicated sending infrastructure for building, launching, and optimizing on-brand campaigns at scale.


## monday AI


- [monday sidekick](https://monday.com/w/sidekick): Intelligent, context-aware AI assistant that understands, connects, and runs your work. Combines leading AI models and work apps in one place to think with you, create assets, and execute tasks on-demand. Available on desktop and as a mobile app on iOS and Android.
- [monday vibe](https://monday.com/w/vibe): Vibe coding tool that turns prompts into fully custom, secure business applications on the monday.com enterprise-grade platform. No code required.
- [monday agents](https://monday.com/w/agents): AI agents built into mond…