incident.io
incident.io Customer Supportincident.io — a leading Customer Support solution.
Does ChatGPT recommend incident.io? Is incident.io good according to AI? We track how ChatGPT, Gemini, Claude, and DeepSeek mention incident.io across hundreds of real prompts to calculate an AI visibility score. With a score of 44/100, incident.io has moderate AI visibility — there's room to improve.
Data from official APIs. AI responses vary by context. Scores based on 1 scan. Our methodology →
AI Visibility Trend
Mention Rate by Engine
Sentiment Breakdown
✅ What AI Says Is Good
- Fair pricing
- Decent support
- Active development
⚠️ What AI Says Needs Work
- Limited free tier
- Pricing can be high
🏆 Competitors AI Mentions
🔗 Sources AI Cites
🤖 AI Readiness Score
How prepared is incident.io for AI-driven discovery?
Last crawled: Apr 24, 2026
🤖 robots.txt AI Bot Rules
📋 Schema.org Markup
🔍 Google AI Overviews Coming Soon
We're building Google AI Overview tracking — see if incident.io appears in Google's AI-generated answers. Get notified →
💬 Reddit Mentions
- r/programming: Bloom filters: the niche trick behind a 16× faster API | Blog | incident.io neutral
- r/SoftwareEngineering: Bloom filters: the niche trick behind a 16× faster API | Blog | incident.io neutral
- r/coding: Bloom filters: the niche trick behind a 16× faster API | Blog | incident.io neutral
- r/AzureSentinel: Open source: Agentic investigation framework for Sentinel MCP — 900+ KQL querie… positive
- r/Observability: We tested 4 different approaches to fix our alert fatigue problem — here's what… neutral
📄 llms.txt
incident.io has an llms.txt file (3.8 KB) with sections:
View contents
# incident.io > incident.io is an all-in-one incident management platform unifying on-call scheduling, real-time incident response, AI-powered automation, and integrated status pages – helping teams resolve issues faster and reduce downtime. incident.io helps engineering teams manage incidents from start to finish, with deep Slack and Microsoft Teams integration, automated workflows, AI-assisted investigation and response, and comprehensive on-call management. The platform is designed for modern software teams who want to respond to incidents efficiently while learning from them to prevent future issues. ## Products - [On-call](https://incident.io/on-call): On-call scheduling and management with AI-powered noise reduction - [Incident Response from Slack](https://incident.io/incident-response-slack): Real-time incident response from Slack - [Incident Response from Microsoft Teams](https://incident.io/incident-response-microsoft-teams): Real-time incident response from Microsoft Teams - [AI SRE](https://incident.io/ai): AI-powered incident investigation, automated PR drafting, and intelligent response suggestions - [Status Pages](https://incident.io/status-pages): Automated, transparent customer communication during incidents ## Platform Features - [AI Platform](https://incident.io/ai-platform): AI-powered incident management - [Integrations](https://incident.io/integrations): Connect with your existing tools - [Insights](https://incident.io/insights): Learn from your incidents - [Catalog](https://incident.io/catalog): Powerful routing for your organization ## Pricing & Getting Started - [Pricing](https://incident.io/pricing): Pricing plans for teams of all sizes - [Request a Demo](https://incident.io/demo): Schedule a demo with our team - [Start a Free Trial](https://incident.io/trial): Try incident.io for free ## Solutions - [Enterprise](https://incident.io/enterprise): Built for enterprises with complex needs - [Startups](https://incident.io/startups): Incident management for small, growing teams - [Engineering Teams](https://incident.io/team/engineering): Reduce downtime and respond to alerts quickly - [Security Teams](https://incident.io/team/security): Rapid threat response and compliance - [Data Teams](https://incident.io/team/data): Manage data incidents with precision ## Customers - [Customer Stories and Case Studies](https://incident.io/customers): Case studies from companies using incident.io - [Customer Love](https://incident.io/customerlove): Reviews and testimonials from users ## Resources - [Help Centre](https://help.incident.io/): Documentation, guides, and support resources - [Blog](https://incident.io/blog): Articles on incident management, on-call best practices, and engineering culture - [Changelog](https://incident.io/changelog): Product updates and new feature releases - [Building with AI](https://incident.io/building-with-ai): How we're building AI into incident management ## Documentation & Guides - [Inciden…
💬 Sample ChatGPT Response
💬 Sample Gemini Response
💬 Sample Claude Response
💬 Sample DeepSeek Response
💬 Sample Mistral Response
Is this your brand?
Track your AI visibility daily, get alerts when things change, and see exactly how to improve.
Claim This Brand — FreeShare Report Card →
Other Customer Support Brands
Compare incident.io
<a href="https://ataiva.com/ai/incidentio/"><img src="https://ataiva.com/badge/incidentio.svg" alt="incident.io AI Score"></a>
Last scanned: Apr 24, 2026 · Data from ChatGPT, Gemini, Claude · AI Brand Index · What does ChatGPT say about incident.io? · Customer Support