Chatwoot

chatwoot.com Customer Support

AI Score

Chatwoot — a leading Customer Support solution.

Does ChatGPT recommend Chatwoot? Is Chatwoot good according to AI? We track how ChatGPT, Gemini, Claude, and DeepSeek mention Chatwoot across hundreds of real prompts to calculate an AI visibility score. With a score of 47/100, Chatwoot has moderate AI visibility — there's room to improve.

100%

ChatGPT

100%

Gemini

Claude

DeepSeek

100%

Mistral

42%

Mention Rate

Positive

Negative

Scans

Data from official APIs. AI responses vary by context. Scores based on 1 scan. Our methodology →

AI Visibility Trend

ataiva.com

Mention Rate by Engine

ataiva.com

Sentiment Breakdown

ataiva.com

✅ What AI Says Is Good

Fair pricing
Reliable performance
Decent support

⚠️ What AI Says Needs Work

Limited free tier
Pricing can be high

🏆 Competitors AI Mentions

BetterStack ReadMe Trustpilot Chatbot Zoho Desk Suite

🔗 Sources AI Cites

https://chatwoot.com

🤖 AI Readiness Score

How prepared is Chatwoot for AI-driven discovery?

/ 100

✅

llms.txt

❌

Schema.org

✅

AI Crawlers

❌

FAQ Schema

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Citations

✅

Reddit (10)

Last crawled: Apr 24, 2026

🤖 robots.txt AI Bot Rules

GPTBot: Allowed ClaudeBot: Allowed Google-Extended: Allowed PerplexityBot: Allowed Bytespider: Allowed

🔍 Google AI Overviews Coming Soon

We're building Google AI Overview tracking — see if Chatwoot appears in Google's AI-generated answers. Get notified →

💬 Reddit Mentions

📄 llms.txt

Chatwoot has an llms.txt file (4.9 KB) with sections:

View contents

# Chatwoot: AI-powered, open-source customer support platform. Self-host or cloud. Alternative to Intercom & Zendesk. - llms.txt

Chatwoot is an AI-powered, open-source customer support platform. Self-host on your infrastructure or use our cloud to manage conversations across live chat, email, WhatsApp, Instagram, Facebook, and more. Built-in AI assistant helps agents respond faster. A modern, privacy-focused alternative to Intercom, Zendesk, and Freshdesk.

Base URL: [https://www.chatwoot.com](https://www.chatwoot.com)

## Documentation

- [https://www.chatwoot.com/docs/contributing-guide](https://www.chatwoot.com/docs/contributing-guide)
- [https://www.chatwoot.com/docs/contributing-guide/chatwoot-apis/](https://www.chatwoot.com/docs/contributing-guide/chatwoot-apis)
- [https://www.chatwoot.com/docs/contributing-guide/security-reports/](https://www.chatwoot.com/docs/contributing-guide/security-reports)
- [https://www.chatwoot.com/docs/contributing-guide/translation-guidelines](https://www.chatwoot.com/docs/contributing-guide/translation-guidelines)
- [User Guide](https://www.chatwoot.com/docs/product)
- [How to setup an Email channel?](https://www.chatwoot.com/docs/product/channels/email/create-channel) - Follow step-by-step instructions for creating an email inbox & configuring settings for Gmail and Microsoft users. Get your inbox up & running today.
- [How to setup a Facebook channel?](https://www.chatwoot.com/docs/product/channels/facebook) - Interact with your customers from Facebook. Follow these step-by-step instructions.
- [How to setup a Line channel?](https://www.chatwoot.com/docs/product/channels/line) - Interact with your customers from Line. Follow these step-by-step instructions.
- [How to continue conversations through email?](https://www.chatwoot.com/docs/product/channels/live-chat/conversation-continuity) - Your customers can continue their chat conversations with your agents through email threads. This guide explains how.
- [Website live chat settings explained](https://www.chatwoot.com/docs/product/channels/live-chat/create-website-channel) - A step-by-step guide to help you get your website live chat widget up and running using Chatwoot.
- [How to bring your Dialogflow chatbot to Chatwoot?](https://www.chatwoot.com/docs/product/channels/live-chat/integrations/dialogflow) - Learn how to create a Dialogflow chatbot and integrate it with Chatwoot for efficient customer engagement. Follow the step-by-step guide.
- [How to install live chat on a Gatsby website?](https://www.chatwoot.com/docs/product/channels/live-chat/integrations/gatsby) - Learn how to install the Chatwoot live chat widget on your Gatsby-powered website. Follow our step-by-step guide for easy installation.
- [How to install live chat using Google Tag Manager?](https://www.chatwoot.com/docs/product/channels/live-chat/integrations/google-tag-manager) - Learn how to install the Chatwoot live chat widget on your website using Google Tag Manager. Follow our step-by-…