Features & Benefits
Listed below are the key features available to you when using our products, regardless of how much you spend a month.
By continuously monitoring conversations our chatbots constantly improve, responding with higher levels accuracy and relevance.
By understanding customer queries our chatbot is able to direct them to the correct answer quickly and effectively.
Our system gives you the ability to control user access as you wish, add as many users as you want at no additional cost.
Keep track of performance with automated reports, select the data that you would like to receive and our system will send it straight to your email inbox.
Our admin console puts you in full control of your bot(s): performance monitoring, report downloads and more all in real-time!
We use easy buttons for fast customers responses and to help direct customers to their answers with precision.
Our products work on any platform e.g.: Wordpress, Facebook, Slack, Twitter, Whatsapp etc. You name it and it’ll work.
Don’t have a call centre or staff? No worries, our chatbots can work independently answering queries 24/7 without any human support.
With pay as you go billing you only pay for the chats that you use each month, allowing you to manage your budget effectively.
You customers have the flexibility to chat with a human agent at any time or when recommend by the chatbot.
We provide unlimited FAQ uploads allowing you to manage the type of customer queries your chatbot responds to.
Whether you need real-time analytics or historical analytics it is all accessible through our easy to use admin console.
*Not applicable to our live chat gateway product
Ataiva works everywhere
Easy to install, works on any platform
Our products are suited to many industries and can provide a wide range of business benefits.
Ataiva chatbots can be trained, tested and launched to your chosen platform in minutes, enabling your business to meet customer demand.
Our intelligent chatbots use machine learning to rapidly answer frequently asked questions, giving you and your staff more time to focus on complex enquiries.
Designed with flexibility in mind our products allow you to get up and running quickly on any platform you desire, even if it's another chat vendor.
Using our AI technology provides a reliable cost-saving alternative to recruitment and staff training, saving your business time and money.
Provide immediate assistance to your customers 24hrs a day and if you don’t have call centre staff our bots can work independently
Ataiva puts you in complete control of your product, you decide where you want it, what data you need and how it should work.